Caplo answers inbound calls, captures caller intent, sends SMS follow-up, books or routes appointments, and escalates calls that need a human.
Choose a plan to activate · See pricing
AI call answering
Inbound, overflow, and after-hours coverage
Omni Inbox
Outlook, WhatsApp, chat, and social in one view
Appointment booking
Calendar holds and routing rules you control
Human-in-the-loop replies
AI drafts; your team approves before send
SMS follow-up
Confirmations and callbacks after the call
Call insights
Prioritized actions from completed call summaries
The path your callers take — and what your team sees afterward.
Caller rings while your team is unavailable
After hours, lunch rush, or every line busy — answered instead of voicemail.
Caplo answers and captures intent
Why they called, urgency, and contact details land in a live transcript.
Caplo books, texts, or queues follow-up
Appointment holds, SMS confirmation, or callback tasks from your rules.
Your team reviews and closes the loop
Transcript, recording, and next action — transfer to a human when needed.
Request a short AI call and hear how Caplo answers, qualifies, routes, and summarizes real business conversations.
Choose the plan that matches your call volume, workflow complexity, and growth goals
For flexible usage
For solopreneurs
For small business owners
For growing businesses
For multi-location and high-volume teams
Scroll sideways to compare all plans.
Caplo works best when your team sets expectations up front. Use this list during trial — not after go-live surprises.
FAQ
Clear answers for teams evaluating call automation, booking workflows, and conversion impact.
Caplo answers inbound calls instantly, qualifies caller intent, supports appointment booking, and triggers follow-up workflows so high-intent callers do not disappear into voicemail.
Yes. Caplo books into one active calendar at a time and can send every call outcome to Google Sheets or your webhooks. For a CRM or in-house system, connect it as an MCP tool server so the phone agent can use it during calls.
Caplo is used by service businesses such as salons, clinics, real estate teams, restaurants, and home-service operators that need reliable phone coverage and faster booking workflows.
Caplo is designed for natural conversations with clear handoff paths. You can configure tone, escalation rules, and transfer logic so complex calls reach your human team when needed.
Most teams can go live in minutes. Connect your booking source, configure call logic, and route inbound calls to start handling customer conversations automatically.
Caplo is designed for businesses that need affordable AI call handling without building their own voice stack. Plans pair monthly software access with usage-based calling, so teams can compare cost against missed calls, front desk time, and recovered bookings.
Caplo includes restaurant-focused voice workflows for menu questions, pickup orders, live carts, branch routing, kitchen tickets, and manager review where the restaurant wants a voice POS path.
Join growth-focused teams using Caplo for AI voice coverage, Omni Inbox messaging, and human-approved replies.
Choose a plan to activate your account
Caplo cockpit
Ready for paid teams
Outlook thread
Queued for human review
Website chat
Lead captured
Team alert
Sent to staff
Configured
Phone
Configured
Omni Inbox
Configured
Approvals
This short walkthrough gives visitors a fast explanation of what the platform does before they dig into the rest of the page.
Always on
24/7 AI call answering
Captures demand
Appointment booking and lead capture
Closes loops
Missed-call recovery with follow-up
Best for teams evaluating Caplo for front-desk automation, overflow coverage, and conversion-focused call handling.
Explainer video
A fast platform walkthrough for new visitors
Flow
Inbound calls handled end-to-end
Outcome
Lead capture, booking, and escalation
Fit
Clinics, salons, restaurants, real estate
Enter a niche and market, watch Caplo crawl public business pages, then review enriched leads before approving outreach.
Enter the business type, location, and any targeting notes.
Caplo scans useful pages, extracts public details, and cleans the results.
Leads with phone, source proof, and location evidence move to the top.
Approved leads can move into the calling workflow when you are ready.
Discovery request
Find verified local businesses before outreach
Crawler progress
Build search queries
niche, city, appointment intent
Open business websites
official sites before directories
Check contact pages
phone, hours, service proof
Score lead quality
source confidence and call fit
Review-ready leads
Phone, source proof, and call-fit evidence in one place.
Hudson Dental Studio
High fitPublic phone and services page found
Accepts appointment requests and publishes business hours
SoHo Smile Care
High fitWebsite, address, and phone match
Local clinic with inbound booking intent
Midtown Family Dental
ReviewPhone found, booking proof needs review
Good category match with lower source confidence
Input
Dental clinics + New York, NY
Output
3 enriched leads
Caplo reads completed call summaries, spots repeated blockers, scores severity, and gives teams one clear next action for each pattern.
What the table gives your team
Repeated blockers
Groups common issues across completed calls.
Severity sorted
High-impact items rise to the top first.
Action attached
Each row includes the operational next step.
Insight Table
Last 7 days, 38 analyzed calls
Insight Table
Missed Saturday booking demand
Revenue recovery
4 callers asked for Saturday appointments and left without a confirmed slot.
Create follow-up tasks
Front desk
After-hours callers need faster follow-up
Coverage gap
6 summaries show callers requesting callbacks outside business hours without a same-day SMS confirmation.
Tighten after-hours SMS rules
Ops manager
Booking flow is healthy
Call quality
Most appointment calls ended with a confirmed booking, clean handoff, or SMS confirmation.
Schedule weekly review
Growth
Each row keeps the evidence beside the recommended action, so managers can review what changed without opening raw transcripts first.
Open insight queueEach profile is production-ready with qualification logic, booking behavior, escalation paths, and measurable outcomes.
Built for operations
Qualification, booking, escalation, and follow-up logic are already structured into each profile.
Fast to evaluate
Test the workflows, compare use cases, and see the business fit without digging through a long page.
Handles appointment booking, reminders, and intake routing with clear patient-first communication.
Typical jobs
Why teams use this agent
Protect your schedule and reduce no-shows.
Clinics, dental offices, physiotherapy
Handles appointment booking, reminders, and intake routing with clear patient-first communication.
Protect your schedule and reduce no-shows.

Restaurants, cafes, hospitality
Manages bookings, peak-hour overflow calls, and event inquiries so your front-of-house team stays focused.
Capture reservation demand during rush hours.

Brokerages, leasing teams, developers
Qualifies new buyer and renter leads, asks budget/timeline questions, and routes high-intent prospects.
Prioritize serious prospects automatically.

Colleges, bootcamps, training providers
Guides applicants, answers admissions questions, and books enrollment consultations.
Move applicants from inquiry to enrollment.

Lenders, billing teams, financial ops
Delivers structured payment reminders and routes complex accounts with compliant, polite language.
Improve repayment with clear communication.
Connect customer channels and operational tools once. Inbox triage, AI drafts, and human-approved replies live in Omni Inbox.
Scheduling and automation rails
Customer channels
Team destinations
Caplo brings Outlook, WhatsApp, website chat, Instagram DM, and Messenger into a single Omni Inbox — with AI triage and human-approved replies so nothing sends without your team.
Human-in-the-loop workflow
Connect channels in minutes · human approval built in
Email and social sends require explicit human approval — AI drafts, your team decides.
Omni Inbox
Unified inbox · 6 channels connected
+1 (415) 555-0142
14mThanks — see you tomorrow at 10.
@studio.north
38mDo you have Saturday openings?
Vendor follow-up
1hRe: Parts delivery — confirming receipt
AI draft ready for review
Caplo prepared a reply for the Outlook thread. Your team approves before anything sends.
Adjust call volume, staff cost, and handling time. Caplo cost is estimated from the lowest-cost current public plan for the minutes you enter.
USD 733
USD 249
Best fit: Pro for 2,000 monthly minutes
Estimated monthly savings
USD 484
66% lower than manual coverage in this scenario.
How it works
No complex deployment. Connect your stack, route calls, and go live with production-ready workflows.

Choose one active calendar: Google Calendar, Outlook, Calendly, or a booking link from a tool like Fresha or Booksy. Caplo also keeps its own appointment book.

Forward calls in minutes while keeping your customer-facing identity and existing phone workflow.

Caplo answers, qualifies, books, and escalates when needed with 24/7 or business-hours control.
Built for service businesses that need faster response, better booking conversion, and reliable call coverage.

Choose 24/7 coverage or business hours only. Every call is answered, every time.
Pick the voice, greeting, language, and hours for each phone line or branch. Each line only uses the tools its own setup turns on.
Train Caplo on your services, pricing, staff, and FAQs so it answers like your best employee.
Callers can find, move, or cancel their appointment by phone. Caplo checks the calling number or the reference code from their confirmation text first.
Caplo answers from your live menu or catalog and tells callers when an item is sold out. Restaurants can take phone orders into Voice POS and book table reservations.
When a caller needs a real person, Caplo seamlessly transfers the call to your team.
Connect your own MCP tool server and the phone agent can use it during live calls. Tools that change data are only run after the caller confirms.
Ask about recent calls, calls needing follow-up, usage, or your phone agent's setup. Tell it what to change, and approve sensitive changes from a card.
Caplo texts callers a booking link or confirmation after the call, with an optional follow-up text after a delay you set.
Pick your agent's main language, including English, French and Arabic. If a caller keeps speaking another supported language, Caplo switches to it.
Every call is logged, transcribed, and available for review so you never lose important information.
Track call volume, booking rates, and missed call recovery with a clear analytics dashboard.
Industry solutions
One AI platform configured for the call logic, language, and routing your business needs to convert more inbound demand.






Never lose a walk-in or call-in client again. Caplo books appointments and handles cancellations between cuts.
AI calling guides
Short, practical guides written around the search questions business owners ask before choosing an AI phone answering service or business call automation.